COMMUNICATION SOLUTIONS
The Texting Toolbox For Your Business
Do anything with text messaging. Get automation solutions that empower your business with improved data collection, inventory management, marketing and more.
Experience the power of Uncode
Optimize your business communication.
Business Owners
Run your business via text
Our text message solution helps simplify workflows and streamline the customer experience with powerful automation tools.
Administrators
Tailor your texting experience
Improve engagement and accessibility with completely customizable settings to meet your business’s unique needs.
Customers
Stay connected anytime, anywhere
Leverage the most popular form of communication and ensure your customers receive a response, even outside of business hours.
Leverage the Most Popular form of Communication
85%
of consumers want to be able to send texts to and receive texts from businesses
75%
of customers respond to a text from a business within an hour
45%
of text messages receive a response compared to 6% of emails
Leverage the Most Popular form of Communication
85%
of consumers want to be able to send texts to and receive texts from businesses
75%
of customers respond to a text from a business within an hour
45%
of text messages receive a response compared to 6% of emails
Our Features
Features that fit your business
Landline & Hosted SMS
Enable texting on your existing landline number to boost your accessibility and take advantage of the most popular form of communication.
Local Numbers
Select a number within your local U.S. area code to keep your business location and phone number consistent.
Pool Numbers
Send and receive messages using a mask number to protect the identity of your business texting number.
Text Settings
Update settings to automate text message handling based on business hours with auto-reply.
Voice Settings
Automatically forward calls to specified numbers or decline calls based on specific circumstances.
Custom Rules
Tailor your text settings to fit your unique requirements. Contact us for more information on customization.
User Management
Add multiple users to your account, view all interactions, and edit user access as needed.
Access Controls
Use access controls to delegate your Uncode number handling and accessibility.
Contact Manager
Easily personalize stored information and import contacts from a CRM, phone, or anywhere else you have customer data.
API
Send notifications, alerts, and marketing messages on multiple channels with one API.
Notifications
Stay on top of your messages with web browser, desktop, and mobile alerts.
Analytics
Access reports about your message activity to identify engagement trends, debug issues, and optimize delivery.
2-way Messaging
Send and receive messages to and from your customers for effective one-on-one communication.
Opt-in/out Support
Set words such as STOP, CANCEL, and UNSUBSCRIBE to automatically unsubscribe recipients from receiving messages.
Labels
Assign labels to specific text conversations for easy identification and management.
Auto-reply
Ensure your customers receive a response by setting auto-reply messages to be sent during specific circumstances.
Scheduled Messages
Schedule reminders, billing updates, and other operational messages to be sent at specific times.
Keywords
Create Keywords (appointment, hours, specials, etc.) that trigger automatic replies any time a customer texts in these words.
Customizable Templates
Create templates that can be personalized by your staff for efficient text message management.
Signatures
Add your name, website, company name, etc. to become easily identifiable when you send messages.
Media Support (MMS)
Share images, videos, and documents to enhance special offers and share information faster than email.
Campaigns
Create and share time-sensitive offers, updates, and alerts to your contact groups and track who clicks your links.
Group Messaging
Send BCC’d messages to up to 50 recipients regarding services, appointments, new offers, and more.
Segments
Group subscribers based on common traits to effectively reach and target specific types of recipients.
Landline & Hosted SMS
Enable texting on your existing landline number to boost your accessibility and take advantage of the most popular form of communication.
Local Numbers
Select a number within your local U.S. area code to keep your business location and phone number consistent.
Pool Numbers
Send and receive messages using a mask number to protect the identity of your business texting number.
Text Settings
Update settings to automate text message handling based on business hours with auto-reply.
Voice Settings
Automatically forward calls to specified numbers or decline calls based on specific circumstances.
Custom Rules
Tailor your text settings to fit your unique requirements. Contact us for more information on customization.
User Management
Add multiple users to your account, view all interactions, and edit user access as needed.
Access Controls
Use access controls to delegate your Uncode number handling and accessibility.
Contact Manager
Easily personalize stored information and import contacts from a CRM, phone, or anywhere else you have customer data.
API
Send notifications, alerts, and marketing messages on multiple channels with one API.
Notifications
Stay on top of your messages with web browser, desktop, and mobile alerts.
Analytics
Access reports about your message activity to identify engagement trends, debug issues, and optimize delivery.
2-way Messaging
Send and receive messages to and from your customers for effective one-on-one communication.
Opt-in/out Support
Set words such as STOP, CANCEL, and UNSUBSCRIBE to automatically unsubscribe recipients from receiving messages.
Labels
Assign labels to specific text conversations for easy identification and management.
Customizable Templates
Create templates that can be personalized by your staff for efficient text message management.
Streamline communication
Automate Operations
Simplify everyday communication processes
Workflows
Customize result-based decisions using our simple drag-and-drop interface to improve productivity and accuracy in repetitive tasks.
Business Logic
Create a series of steps in your text interactions that reflect your desired flow of engagement.
Triggers
Set triggers to prompt actions such as how to automatically handle text messages that contain certain keywords.
Schedule Message
Send messages when it makes sense. Pick a date and time to automatically share messages.
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